On this page, you can read all about updates we make to make our app and website even better. And if there are bugs that affect many users, you'll see that here too.

Bugs

In every app and on every website, some things do break down. With us too, and we like to be transparent about it. We fully understand that bugs can be very annoying, especially when you're on a motorhome trip 😧 Therefore, we do everything we can to fix things if they occur. We are currently aware of the following bugs:

• For some users, search results disappear after opening a campervan location and then returning.
• Some users are not showing all favourites lists.
• Some website urls on location detail pages do not work properly.
• It is not possible to book a campervan location in the Edge browser.
• For some users, the 'search in this area' button does not work properly.
• The filter 'dogs allowed' and 'minimum length motorhome site' do not work properly.
• On some devices the Route button no longer works properly.

App update 8.1.6 (November 18)

• Fixed: the show more button had disappeared for locations with more than 3 opening periods and prices. As a result, not all prices and periods could be viewed. This is now solved.
• Fixed: videos are shown again in the photo carousel on location pages.

App update 8.1.5 (November 11)

Bugfix: Fixed an issue where the app would sometimes crash while using the filtering feature. 

App update 8.1.3 (October 19) – Android only 

Bugfix: Resolved a problem where the view with reviews and facilities wouldn't open every time. 

App update 8.1.2 (October15) 

Bugfix: on some devices it wasn’t possible to scroll down on a location detailpage.

App update 8.1.1 (October 14) 

• Updated the look and feel of the filters page.
• Bugfix for Motorhome Routes: We fixed an issue where some route details were inaccessible.  
• Bugix: favourites icon didn’t show selected state.
• Bugfix: not able to zoom in on photos.
• Bugfix: added GreenKey icon to detailpage.
• Bugfix: sometimes the app crashed when opening a detailpage.

App update 8.1.0 (October 8) 

The detail page has a fresh, user-friendly look. Key information like amenities and reviews are now easier and quicker to find. 

App update 8.0.21 (September 28) 

• Technical optimisations.
• Added missing icon (dogs allowed).
• Bugfix: sorting dropdown menu wasn’t working properly.

App update 8.0.20 (September 13) 

Technical optimisations.

App update 8.0.19 (August 1) 

Bugfix: Solved issue where users were not able to log out and log back in.

App update 8.0.18 (July 23)

• Bugfix: for banner that anonymous users cannot dismiss.
• Bugfix: for switching to offline usage and offline locations.

App update 8.0.17 (July 8) 

Bugfix: Showing favourites on the map did not reset properly.

App update 8.0.16 (July 4)

• Bugfix: Crash when searching for a location in the app. 
• Bugfix: The number of locations found during filtering is now correct. 
• Bugfix: The hanging start-up screen when offline has been resolved. 
• Bugfix: Creating a new favorites list caused an error message. 

App update 8.0.13 (June 28)

• You can now try out the app without logging in.
• In the Trip Planner, you can now start your trip by entering 'My location'.
• The number of locations found sometimes did not match the number of sites displayed. This has now been fixed.
• On some Android phones, the share button did not work. This now works again as expected.
• In offline mode, the app kept hanging during start-up on some iOS devices. This too has been fixed.

App update 8.0.8 (April 18)

• Opening all routes works again.
• Search functionality on the detail page fixed.
• Some paid users saw a call to upgrade when they wanted to view reviews. This is now also fixed.

App updates 8.0.1 - 8.0.7 (April 4 - 11)

• Fix for downloading offline maps on Android version 14 and higher.
• Minor bug fixes.
• Various optimisations.

App update 8.0 (April 3)

• Trip planner (PRO+): enter a start and end point and see all motorhome sites along your route.
• Favourite lists: save your favourite locations in handy lists.
• PRO+ users get full access to all motorhome routes in the app.
• Various optimisations.

App update 7.1.30 (March 29)

Technical optimisations.

App update 7.1.29

Minor bug fixes.

App update 7.1.28 (February 8 2024)

• Translated reviews can now be viewed in their original language too.
• We have made some minor optimisations.

App update 7.1.27 (February 2 2024)

• The quick filter Favourites was not working properly. We have fixed that.
• We fixed an issue where the app kept hanging or loading on certain pages.

App update 7.1.26 (January 18 2024)

Minor bugfixes.

App update 7.1.25 (January 12 2024)

Minor bugfixes.

App update 7.1.24 (December 18 2023)

Minor bugfixes.

App update 7.1.23 (December 5 2023)

• We addes some new (search) filters and location features.
• We now also show the number of active search filters.
• Filters remain active when ‘searching again’ on the map.

App update 7.1.22 (November 28 2023)

• We were occasionally asked what filter options are included when you buy Campercontact PRO. This is why we now show them to FREE users.
• On bookable sites, the booking button is also available when you are not on site.

App update 7.1.21 (November 20 2023)

In addition to some technical optimizations, we have also implemented these new features in the app:

App update 7.1.18 (October 31 2023)

• Updated: FREE users can now also view an unlimited number of sites per day (access to all reviews and photos remains exclusive to PRO).
• Technical updates & maintenance.

App update 7.1.16 (October 23 2023)

• New: Login with Google account now also possible.
• New: 7 day free trial option added.

App update 7.1.14 (September 7 2023)

• New: Sustainability: all locations certified by Greenkey now display the eco-label.
• New: Sites claimed by the owner himself/herself are now recognisable by the 'claimed' badge in the list view.
• Minor display corrections have been made.

App update 7.1.12 (August 30 2023)

• New: You'll see relevant motorhome routes in your search results now.
• Fixed: A small number of iOS users saw a white screen after logging in. The advice was to temporarily use the mobile website, but that is no longer necessary after this update.
• Fixed: A few dozen users had problems after purchasing PRO through the website. They did not have PRO in the app or paid double.
• New: Owner-managed locations now have a "claimed" badge. These locations have the ability to introduce themselves personally or can add photos and a video.
• Minor technical optimisations.

App update 7.1.10 (August 8 2023)

• Fixed: A small group of iOS users got stuck in the green screen while launching the app.
• Fixed: Showing location manager responses to reviews

App update 7.1.9 (July 25 2023)

• Minor technical optimisations

App update 7.1.8 (July 11 2023)

• New: motorhome route Norwegian west coast and Lofoten 🚐💨
  (Deutsch / Français / Nederlands)
• Updated: City name search
• Fixed: Displaying reviews in offline mode
• Fixed: Issue downloading route PDFs (Android)

App update 7.1.7 (Android: June 28 | iOS: July 4 2023)

• Fixed problem with viewing reviews/pictures/favourites
• Downloading offline maps for older Android versions possible again
• Routestab fixed and routes included as menu item
• New motorhome route (Norway) added
• Technical updates

App update 7.1.6 (June 15-20 2023)

• Problem with downloading and/or using offline maps fixed
• Showing reviews works again

App update 7.1.5 (June 13 2023)

• Fixed login problems when using offline
• New motorhome routes added

App update 7.1.4 (June 7 2023)

• New route added
• Minor technical optimisations

App update 7.1.3 (May 16-17 2023)

• New motorhome route added
• Minor technical optimisations

App update 7.1.1 (February 8 2023)

• Support for iOS 12 dropped
• Some minor optimisations

Web update (February 2023)

It is now possible to purchase Campercontact PRO via our website. The subscription is available per month (€ 1.99) and per year (€ 9.99). You can buy Campercontact PRO via your account at the top of the website. So please log in or create an account and click on 'Buy Campercontact PRO'. After purchase, you can enjoy all the benefits of Campercontact PRO via both the website and the app.

App update 7.0.2 (August 11 - 18, 2022)

• Modified: the differences between Campercontact FREE and Campercontact PRO have been increased.  
• Adjusted: various optimizations in the log in process. 

The update is not available to all users at once. The update will be available between 11 and 18 August. For most users, the update takes place automatically. Others will then see the update in the list of available app updates.

Mandatory update (August 1, 2022)

From now on, app version 7.0.0 will be the minimum version. If this version is not yet on your device, it will be updated automatically or you will be offered this option when you open the app. You can see which version of the app you are using at the bottom of the app's menu.

App update 7.0.0 (25 July 2022)

• Changed: The login and registration method has been optimized.

App update 6.8.5 (14 July 2022)

• New: A button has been added to the App menu that allows you to delete your account. Of course we can't imagine that you would want this 😉 but soon the clear provision of this option will be mandatory for every app offered in the App Store. Therefore we have made this option more visible.

Please consider this carefully, because deleted really is deleted! We cannot recover your history and data. Curious about what happens to your data when you delete your account? Read about it here.

App update 6.8.4 - iOS only (June 13th, 2022)

• Fixed: Some users with a device on iOS 12.5.5 experienced difficulties starting the app. This issue is solved now.

App update 6.8.3 (May 31, 2022)

• Optimizations of the way deep links work (for example links in emails that open certain screens in the app).
• Textual adjustments.

App update 6.8.2 (May 12, 2022)

• Fixed: Some users were unable to download large countries for offline use.
• Updated: way to message users.

App update 6.8.1 (May 3, 2022)

• Updated: way to measure app performance.

App update 6.8.0 (April 13, 2022)

• Fixed: for some users the app crashed when trying to view their favourites.

App update 6.7.2 (March 30, 2022)

• General bugfixes 
• Solved: some Android users experienced difficulties downloading countries for offline use. This is now working again. 

Web update (March 21, 2022)

• Solved: a few filters in the 'Companies' section did not work properly.
• Solved: sometimes a Google search resulted in 0 locations on the results page. Due to an adjustment, this will no longer happen.
• Added: different formatting options for website pages, so Campercontact can display the information on the content pages more clearly.

App update 6.6.3 (February 10, 2022)

• Fixed (iOS): Some users with iOS 12.5.5 could not open the app.
• Fixed: some campercontact.com URLs were not opening properly in the app.
• Changed (iOS): The minimum supported version has been increased to iOS 12. The app contains parts from third parties, such as Google Maps. Because they are also constantly developing their code, these components will no longer work in the older operating systems over time. It is then no longer possible for us to maintain the operation. That's why we occasionally need to increase the minimum version of an operating system.
• Android: Various optimizations for overall stability.

Web update (February 1, 2022)

• Changed: the screen of a mobile device is small, so we chose to put less emphasis on the map and more on the results list and the information on the detail page of a motorhome site. Want to see the map? You can bring it up again with one push at a button.
• Adjusted: Some links in the navigation structure on our website now open in a new tab, so you don't lose the page you are currently reading.

App update 6.6.1 (November 22, 2021)

• New: Do you see a website link to a Campercontact location on your phone, like on Google? And did you install our app? Then you can choose to view this location in the app.
• Minor improvements to the overall stability.

App update 6.6.0 (October 21, 2021)

• Changed: from now on we offer PRO in subscription form. This means that your PRO license is automatically renewed until you cancel. So you automatically renew for a month or a year (depending on the subscription period you have chosen). If you bought PRO before app version 6.6.0, your PRO-version is still automatically converted to FREE. The expiry date of your PRO version is displayed in the menu item 'My purchases'.
• New: Campercontact PRO is now also available per month. Price: € 1,99. Price per Year is from now on € 9,99. You buy Campercontact PRO via the menu item 'Campercontact PRO' or via 'My purchases' in the app. The advantages of PRO.
• New: In the offline mode in the app (PRO) you can now use characters such as ë and -.

Questions? We answer a lot of them in our FAQ!

App update 6.5.2 (August 17, 2021)

• Fixed: some users were losing their PRO-status continuously. They had to keep restoring their purchase to activate PRO again.

App update 6.5.1 (July 6, 2021)

The offline functionality (function for PRO users) is back!

New in offline mode:

• Lots of new offline maps.
• Android users have the possibility to save the offline maps on their SD card.
• You can update downloaded countries.
• You can download multiple countries at the same time.
• You can cancel an active download.
• You can delete downloaded countries.
• Maximum of five reviews for a motorhome site are also available in offline mode.
• One image per motorhome site (if any) is available.

Added: more information about the locations in the results overview:

• You can see whether the location is open or closed today.
• The overnight rate.
• The average rating.
• Type of location: camper van site, campsite or service location (indicated by an icon).
• Maximum number of camper spaces.
• Distance from your current location.

Fixed: the app crashed when you clicked on a website URL

App update 6.4.2 (April 6, 2021)

Offline functionality temporarily not available

The offline functionality of the app is temporarily unavailable (functionality for PRO users). This is due to problems with downloading the offline maps. This problem caused many users who downloaded offline maps to be unable to start the app. The app kept 'loading' in the green startup screen. We went through all possible scenarios and looked at different solutions, after which this appeared to be the only correct temporary solution. This did require an app update. After updating the app to app version 6.4.2, the app starts up again and you can use it again.

• Are you still having problems starting up the app? Then update the app manually via the Google Play store (Android) or App store (iOS). This will ensure that you also have App version 6.4.2.
  
• If you have downloaded offline maps, but no problems starting up the app or using the app offline, it is advisable to turn off the automatic updates on your phone (for the Campercontact app). And don’t manually update the app either. This ensures that the app is not updated to the app version without offline functionality. The temporary advice is: please don’t download new offline maps.

As a team we would like to emphasise again that we are very sorry to hear about this problem. This functionality is so important that it has our highest priority. In the coming months we will therefore work to improve the offline functionality of the app. The result of this will be that PRO users will be able to download offline maps of all countries of which locations can be found on Campercontact. And at a later stage we will also offer Android users the possibility to save these maps on an SD card. After that, we will focus on developing other app and website functionalities.. After this we will once again focus on the continious improvement of app- and website functionalities.

Web update  (March 29, 2021)

• Added: view the map now in satellite mode
• Added: filtering on locations that are open within your desired travel period (PRO)
• Solved: you can now select € 0 in the price filter

Web update  (February 25, 2021)

Since this update, the following has changed:

• Added: possibility to create a Campercontact account on the website
• Added: option to log in on the website
  When logged in you can also:
• Register motorhome sites via campercontact.com
• Report a change
• View and edit your profile
• See all reviews and photos (PRO)
• Advanced filtering (PRO)
• Mark favourites (PRO)
• View your favourite locations on the map (PRO)
• Write reviews

App update 6.4.0 (February 16, 2021)

In this update the following has changed:

• New: As a PRO-users you can save your filters now. These values will be saved under 'saved filters
• Added: iOS users can now also choose from the navigation apps Sygic, Maps.me and CoPilot
• Changed: optimised search results, which makes it possible to find the right location even faster

App update 6.3.1 (December 15, 2020)

In this update, the following has changed:

• Added: now also view the map in satellite mode
• Added: only view the locations that are open within your desired travel period (PRO)
• Added: possibility to add free text to a location change request
• Changed: the feedback form is now available in English, German and Dutch
• Fixed: Problem displaying favorites on the map (with 250+ favorites)
• Fixed: FAQ display issue

App update 6.2.0 (November 24, 2020)

In this update the following has changed: 

• New: you can now swipe through the photos 
• New: you can now zoom in on photos 
• New: you can share a location. For example via WhatsApp, Facebook and email 
• Added: maximum length of stay filter 
• Added: filter about 'Campsite behaviour’ 
• Added: it now shows whether a facility is available free of charge, paid or if this is unknown 
• Solved: if you clicked on 'clear filters', the entire filter screen closed. This has now been changed. 
• Solved: when clicking on 'Route', the navigation apps used the address instead of the coordinates. 
• Adjusted: the app loading time at startup is reduced 
   

App update 6.1.0 (November 2, 2020)

In this update the following has changed:

• NEW: There are now again two versions of the app: the PRO-version and a FREE-version. Every user of the new app used the PRO-version of the app until 1 November 2020. This to introduce everyone to the advantages of Campercontact PRO. This has now changed. Since app update 6.1.0 you can find more information about your status in the menu item 'Campercontact PRO'.
  
  Did you have a valid PRO-version before the launch of our new app and do you see in this menu item that your PRO-version is active? Then you will also find here until when your PRO-version is valid.
  
  Did you buy the full version of the app in our old app, but now you see that you no longer have a PRO-version? Then you can restore your purchase via the restore purchase button. A connection will then be made to the App store (iOS users)/ the Google Play store (Android users).
  
  Note: in order to restore your purchase successfully, you must be logged into the App store/ Google Play store with the same Apple ID/Google account with which you purchased Campercontact at that moment. After this action, your PRO version will be linked to your Campercontact account. If you want to be able to use your PRO version on more than one device, you must log in to the app with the same Campercontact account.
  
  Have you never bought the full version of Campercontact or was your previous purchase no longer valid? Then you can now buy the full version via the menu item 'Campercontact PRO' in the app.
  
• ADDED: you can now see in the menu which version of the Campercontact app you are using (version 6.1.0 or lower).
• ACCEPTED: the site administrators' responses to reviews are now visible in the app.
• SOLVED: some users with an Apple device (mainly iPads) saw an empty menu. This is now fixed.
• SOLVED: In the app the icons 'discharge cassette toilet' and 'discharge waste water' were swapped. These are now displayed correctly again.

App update 6.0.3 (October 3, 2020)

In this update the following has changed:  

• Solved: Android users experienced a problem when logging in to a location.
• Solved: the full address is now visible in the app under the tab 'information'.

App update 6.0.2 (September 25, 2020)

In this update the following has changed: 

• New: you have the possibility to see your favourites on the map via: 
  - a button 'view on map' at the bottom of the menu item 'my favourites'. 
  - by using the filter: 'my favourites  
  - by using the quick filter: 'my favourites 
• Added: there is choice in navigation apps.  
  It was now possible to make a connection with the following apps: 
  Android: Google Maps, Apple Maps, TomTom Go Navigation, Waze, Sygic, Maps.ME, OsmAnd 
  iOS: Google Maps, Apple Maps, TomTom Go Navigation, Waze. OsmAnd   
• Solved: in case you increased the font size of your device, some buttons were not shown in the app.
• Solved: the Route-button in the 'overview' tab is now always visible. 
• Added: Route-button is now also available in the 'information' tab. 
• Added: the option 'No preference' is now available and is the default option for 'Max. number of pitches' and 'Min. length of motorhome pitch'. 
• New: the telephone number, e-mail address and website displayed in the 'information' tab are clickable and go straight to the call, e-mail screen or the relevant website. 

App update 6.0.1 (September 16, 2020)

In this update the following has changed: 

• Solved: in some cases the correct language was not shown.
• Solved: some users experienced problems with the internet connection. The app mistakenly thought you were offline.
• Solved: the German flag was not displayed correctly in the menu where you choose a language. Now it is.
• Modified: the GPS coordinates are now displayed in decimal degrees notation.
• Added to the location information: max. number of places.
• Added to the location information: max. motorhome length.
• Added to the location information: maximum stay.
• New: it is possible to copy the GPS coordinates and the address.

We will keep listening to your feedback and continue to improve and develop the app.

We will then continue to work on the following matters:

• The possibility to see your favourites on the map
• View full address
• Choice in navigation apps

Download or update the app